Privacy policy

1. Identiteit en contactgegevens van de verwerkings-verantwoordelijke

This privacy statement applies to all personal data processed by Batman BV, limited liability company, with registered office at 3200 Aarschot, Gijmelsesteenweg 81, Belgium, with company number 0650.548.910, which is the data controller of this website.

The Controller attaches great importance to your privacy and therefore processes your personal data in accordance with the European Regulation 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter "GDPR") as well as any future or additional legislation implementing it, as applicable.

For further questions or comments regarding the way we handle your personal data, you can always contact us, either by e-mail to or by mail to the aforementioned mailing address.

2. What does "process personal data" mean?

Processing personal data (hereinafter "data") includes any processing of data that can identify you as a natural person. You can read about what data is involved in this privacy statement. The term "processing" is very broad and covers, among other things, collecting, storing, using your data, or sharing it with third parties.

3. What data do we process?

Below we clarify what data we may process from you. Depending on the specific situation, your preferences and the way you contact us, we do not process all of the following data about you.

Visitors website

From visitors to our website, we may process the information below:

– Electronic identification and usage data (e.g., IP address, browser type, location data);
– Contact information (name, company name, email address);
– Correspondence (such as e-mail traffic or messages sent via the contact form or the request form for a free SEO scan);


From our customers, we may process the information below:

– Contractual data (e.g. company name, address, VAT number, offers, agreements, etc.);
– Contact information (name, company name, e-mail address, phone or cell phone number);
– Payment and billing information;
– Correspondence (such as e-mail messages)
– Aftersale data
– Feedback, testimonials and promotional content such as photos and videos

Leveranciers – dienstverleners

From our suppliers and service providers, we may process the information below:

– Contractual data (e.g. company name, address, VAT number, offers, agreements, etc.);
– Contact information (name, company name, e-mail address, phone or cell phone number);
– Payment and billing information;
– Correspondence (such as e-mail messages)
– Feedback, testimonials and promotional content such as photos and videos

Staff Candidates

We may process the data below from candidate employees. Of course, this will largely depend on what data you yourself wish to provide to us in function of your application.

– Contact information (name, address, e-mail address, telephone or cell phone number);
– Work-related information (such as a resume and cover letter);
– Internal notes from job interviews
– Correspondence (such as e-mail traffic)
– Personality data;
– Photos

4. For what purposes do we process your data?

We process your data for the purposes described below and do not collect and process more and no other types of data than those necessary for these purposes.

Operational purposes

We process data for the optimization of our website; statistical purposes and market research; to keep our services user-friendly; answering your contact question; considering your application.

Business purposes

We process data in the course of our main business; to perform our services as agreed; to communicate with you about our services or cooperation; to inform you about our policies and terms of use; to develop and manage relationships with our potential and existing contacts and partners.

Commercial purposes

We process data for sending marketing communications by email or post; for sending newsletters; or to record your registration to one of our organized events.

Legal or regulatory purposes

We process data for legal reasons and procedures; to comply with laws and government orders; or to meet our internal and external audit requirements, information security or to protect or enforce our rights, privacy, security or property or those of other persons.

5. On what grounds do we process your data?

We process your data for the purposes described below and do not collect and process more and no other types of data than those necessary for these purposes.

We process your data only to the extent based on one of the processing grounds listed in the GDPR, and as shown below.

Legal obligation

Certain data are processed by us to comply with legal or regulatory obligations incumbent upon us. For example, in the context of tax and accounting obligations or in the area of data protection.

Necessary for the performance of the agreement

Certain data are processed by us because it is necessary for entering into, performing or terminating a contract with you as a data subject. For example, for contacting, scheduling, responding to a request or requesting information within the framework of entering into a contractual relationship, as well as the effective performance of the contractual assignment within the framework of our main activity, in order to provide you with our services or receive them from you.

Legitimate interest

Certain data are processed by us based on our legitimate interest which in specific cases outweighs any possible prejudice to your rights. For example, for promoting our activities to business contacts; improving the quality of our services; training employees and evaluating and maintaining data and statistics related to our activities, in the broad sense; preserving and using evidence in the context of liability, litigation or disputes and for the purpose of archiving activities; and ensuring security, both online on this website and on our premises.


Certain data is processed by us based on your consent. For example, to promote activities to potential business contacts; the use of certain analytical or marketing cookies; the posting of photos containing personal data on our website and social media channels. Data of job applicants after the recruitment process will be kept only with consent.

6. Origin of data

We also obtain most of the data we process from you directly. Within the scope of our services, we may obtain data from you through external service providers or public sources.

7. With whom do we share your data?

We do not disclose your information to third parties, except when strictly necessary in light of the above-mentioned purposes, or if we are required to do so by law.

Where necessary, we use external service providers (processors) to support our operational purposes. Where appropriate, these external service providers perform certain data processing operations on our behalf. We will only share your data with these external service providers to the extent necessary for the relevant purpose. The data may not be used by them for other purposes. In addition, these service providers are contractually bound to ensure the confidentiality of your data by means of a "processing agreement" concluded with these parties.

Specifically, as relevant in your situation, we share your data with the following third parties for the following purposes, with these third parties acting as processors on our behalf in certain cases:
– Payment service providers if we receive payments from you, or vice versa;
– External representatives and consultants or any other parties involved in the context of our main or ancillary activities;
– The processors who assist us in IT to operate our organization for the purpose of secure and efficient digital data management within our organization;
– Government agencies, judicial authorities and practitioners of regulated professions such as accountants and lawyers, for the purpose of complying with our legal obligations and defending our interests, as required.

8. How long do we keep your data?

We do not retain your data longer than necessary for the purpose for which the data was collected or is processed. Since the period for which the data can be kept depends on the purposes for which the data was collected, the storage period may vary in each situation. Sometimes specific legislation will require us to keep the data for a certain period of time. Our retention periods are always based on legal requirements and a balancing of your rights and expectations with what is useful and necessary to fulfill the purposes. At the end of the retention period, your data will be deleted or anonymized.

9. Where do we keep your data and how is it protected?

We provide appropriate security measures on a technical and organizational level, to avoid within the scope of our activities the destruction, loss, falsification, alteration, unauthorized access or unauthorized notification to third parties as well as any other unauthorized processing of this data.

We are also careful to ensure that the processors we rely on also take appropriate security measures to minimize risks of incidents as much as possible.

If, when using specific services or software tools, your data is processed outside the European Economic Area (EEA), it will only be processed in/to countries that the European Commission has confirmed as providing an adequate level of protection for your data, or measures will be taken to ensure the lawful processing of your data in these third countries.

10. What are your rights?

You have various rights regarding the data we process about you. If you wish to invoke any of the rights set out below, please contact our GDPR Officer using the contact details included under the first heading of this Privacy Policy.

Right of inspection and copy

You have the right to access your data and obtain a copy. This right also includes the possibility of requesting further information regarding the processing of your data, including the categories of data processed about you and for what purposes.

Right of adaptation or rectification

You have the right to have your data amended if you believe we have incorrect data.

Right of data sharing (right to oblivion).

You have the right to request that we delete your data without unreasonable delay. However, we will not always be able to comply with such a request, including when we still need the data in function of an ongoing contract, or when keeping certain of your data for a certain period of time is required by law.

Right to restriction of processing

You have the right to restrict the processing of your data. In this way, the processing is temporarily stopped until, for example, there is certainty about its accuracy.

Right to withdraw your consent

Where processing is based on your consent, you have the right to withdraw this consent at any time by contacting us. For marketing messages you receive from us via e-mail based on your consent, you can easily withdraw this consent by clicking on the unsubscribe link at the bottom of any such message.

Right to object

You have the right to object to the processing of your data based on legitimate interest. This should be based on reasons specific to your situation. You can also object to the use of your data for direct marketing purposes. For marketing messages by e-mail, an opt-out will always be provided.

Right to transferability

You have the right to obtain in electronic form your data that you yourself have provided to us with your consent or in performance of a contract. In this way, they can be easily transferred to another organization. You also have the right to request us to transfer your data directly to another organization, if this is technically possible.

Right to complain to your supervisory authority

Should you believe that we are processing your data in an incorrect manner, you always have the right to lodge a complaint with your data protection supervisory authority.

Belgian Data Protection Authority (GBA)
Drukpersstraat 35
1000 Brussel

11. How can you exercise your rights?

You can exercise your rights by contacting us, either by email to or by mail to 3200 Aarschot, Gijmelsesteenweg 81, Belgium, provided that you enclose a copy of the front of your identity card or other document identifying you. The copy will only be used to identify you in accordance with the GDPR.

12. Changes

We reserve the right to change this privacy statement. The most recent version is available on our websites at all times. The date this privacy statement was last modified can be found at the top. In the event of a substantial change to the privacy statement, we will directly inform the data subjects on whom this may have an impact, if possible.